Promotional Terms & Conditions
Koko Black Mother's Day Terms and Conditions
Schedule to Terms and Conditions
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Promotion Name |
Koko Black Mother’s Day Giveaway |
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Promoter |
Koko Black Australia Pty Ltd (ABN 77 610 100 546) of 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Jurisdiction |
Australia wide. |
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Entry Procedure |
To enter, entrants must, during the Promotion Period fill in the competition entry form online at www.kokoblack.com/pages/competitions. Additional Entries: Entrants will automatically accumulate one additional entry into the draw per online made, provided the same email address and contact information used to complete the entry form is used to place the online order. |
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Promotion Period |
The Promotion opens at 9:00am (AEST) on 15 April 2026 and closes at 11:59pm (AEST) on 29 April, 2026. No entries will be accepted after this time. |
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Entry Restrictions |
To be eligible entrants must during the Promotion Period:
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Maximum Number of Entries |
Entries are limited to one per purchase. However, customers may enter multiple times by making multiple purchases. |
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Draw Details
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Draw Date: 30 April, 2026 |
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Time: 11:00am (AEST). |
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Location: 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Draw Method: Winners selected at random. |
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Prize Details
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There will be one (1) winner who will win:
Prize includes shipping of all prizes to the winner. |
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Total Prize Pool |
Total prize value of $446.60 (incl. GST). |
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Notification of Winner(s) |
The winner will be notified by email within 24 hours of the Draw Date. Koko Black is not required to make any other attempt to notify the Winner(s). |
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Publication Details |
Winner’s name will be published on the Koko Black website within 24 hours of the Draw Date. |
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Prize Claim Date |
Prizes must be claimed by 30 July, 2026 |
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Unclaimed Prize Arrangements |
If the Prize is not claimed by the Prize Claim Date or is deemed invalid in accordance with the Conditions of Entry, the Prize is forfeited and a further draw shall take place. |
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Date: 31 July, 2026 |
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Time: 10:00am (AEST). |
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Location: Koko Black, 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Notification and Publication Date: Redraw winner will be notified around 9:00AM (AEDT) via email only. Koko Black is not required to make any other attempt to notify the winner. If the Prize remains unclaimed after this further draw, Koko Black reserves the right to withdraw the Prize or redraw the Prize as it sees fit, subject to applicable laws. |
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Additional Terms – Prizes |
Prize condition: The Promoter is not liable for any product(s) that has been lost, stolen, damaged or tampered with in any way once awarded. Koko Black Privacy Policy: Promotion is subject to Koko Black’s Privacy Policy can be found at: https://www.kokoblack.com/pages/privacy-policy. Entrants must ensure reviews comply with our Privacy Policy and all applicable privacy laws. |
Terms and Conditions
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Instructions and information on how to enter form part of these Terms and Conditions. Participation in this Promotion constitutes acceptance of these Terms and Conditions (and Schedule).
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Any capitalised terms used in these Terms and Conditions have the meaning given in the Schedule, unless stated otherwise.
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Directors, management, employees and contractors of the Promoter and those of any agencies, retailers and suppliers associated with this Promotion and the immediate family members of these people are ineligible to enter. “Immediate family member” means spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), whether or not they live in the same household as the director, manger, employee, officer or contractor.
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The Promotion will be conducted during the Promotion Period.
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Eligibility to enter the Promotion is subject to the Entry Restrictions.
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To enter the Promotion, entrants must complete the Entry Procedure and comply with all other applicable requirements during the Promotion Period. Entries must be submitted in accordance with the Entry Procedure and will not be accepted in any other form. No responsibility is accepted by the Promoter for late, lost, misdirected, ineligible or illegible/inaudible entries (including lost, stolen, forged, defaced or damaged proof of entry). The Promoter and/or its representatives may conduct security and/or verification checks in their absolute discretion to determine the bona fides of an entrant’s eligibility to enter the Promotion. Ineligible entries will be deemed to be invalid.
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Where an entry is deemed invalid (at the Promoter’s absolute discretion) prior to the Prize Claim Date, the Promoter may determine a new winner in accordance with the Unclaimed Prize Arrangements.
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The Promoter’s decisions in connection with the Promotion are final and no correspondence will be entered into.
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All entries and the content contained in those entries become the property of the Promoter. Once submitted, no changes to or withdrawal of an entry will be permitted. Entries will not be returned by the Promoter.
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Entries must be received by the Promoter and will be deemed to have been received at the time of receipt by the Promoter. Online, SMS and other electronic entries are deemed to have been received at the time of receipt into the Promotion database and not at the time of transmission by the entrant.
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Any costs associated with entering this Promotion are the responsibility of the entrant.
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Nothing in these Terms and Conditions limits, excludes, modifies or purports to lmit, exclude or modify the statutory consumer guarantees or implied warranties as provided under any applicable consumer protection laws.
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If a Prize is awarded by draw, the prizes draw(s) will be conducted in accordance with the Draw Details. The first valid entry randomly drawn will win a Prize. If a winning entry is invalid, that entry will be disregarded and the prize will be awarded by drawing the next valid entry in accordance with these Terms and Conditions.
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Winners will be notified in accordance with the Notification of Winners and Publication Details. Winners’ names and State/Territory of residence will be published as specified in the Schedule. The Promoter and the companies and agencies associated with this Promotion may also publish the name and State/Territory of the winners on their website(s).
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The Prize(s) is/are specified in the Prize Details. The Prize(s) is/are subject to any restrictions specified in the Schedule. The Total Prize Pool is specified in the Schedule.
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If the Prize winner, or recipient or participant in a challenge or activity in connection with this Promotion is youner than 18 years of age, a parent or legal guardian of that person must be present for the duration of that event, as one of the participants.
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The entrant acknowledges that there may be inherent risks involved in entering this Promotion or taking or participating in the Prize(s). Any entrant, prize winner and/or participants in a Promotion event may be required to sign an acknowledgement of risk and waiver of liability for participation in the Promotion or a prize event and to expressly acknowledge that entry into this Promotion or participation in a Promotion event or Prize may be inherently dangerous, and that if they choose to participate they will do so at their own risk. In particular, a reasonable level of health and fitness may be required. The Promoter reserves the right to preclude participation of anyone refusing to sign the acknowledgement/waiver or any person who is suffering from asthma, epilepsy, significant back or neck problems, physical or mental disabilities, or is pregnant or in the Promoter’s sole discretion is not able to participate in any of the experiences for their own or anyone’s safety.
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The Promoter will not be liable for any loss (including but not limited to indirect or consequential loss), damage or personal injury which is suffered or sustained (including without limitation to that caused by any person’s negligence) relating to this Promotion or the awarding or taking of the Prize(s) except for any liability which cannot be excluded by law (in which case liability is limited to the minimum amount allowable by law).
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The Prizes and/or parts of the Prize(s) is/are not transferable, refundable or exchangeable and cannot be taken as cash (unless the Prize is cash). If a Prize, or an element of a Prize, is unavailable for any reason, the Promoter reserves the right to substitute another prize of equal or greater value for that prize, or element of it, subject to the approval of any relevant authority. The Promoter and its representatives will not be liable for any damage to or delay in transit of prizes. The Prize must be taken as stated and no compensation will be paid if the winner is unable to accept the Prize.
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The Promotion is not affiliated or in partnership with any other brand, including the brands or businesses of the Prizes.
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The Promoter accepts no responsibility for any tax implications that may arise from winning of the prizes. Independent financial advice should be sought.
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The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, communication network, computer equipment, software, technical problems or traffic congestion on the Internet or at any web site, or any combination thereof, including any error, omission, alteration, tampering, deletion, theft destruction, transmission interruption, communications failure or otherwise, any injury or damage to entries or to participants’ or any other person's computer related to or resulting from participation in or downloading any materials in this Promotion. If the Promotion is not capable of being conducted due to circumstances beyond the Promoter’s control, including due to any technical or communications problems, the Promoter reserves the right to amend, suspend or cancel the Promotion subject to approval from any relevant authority.
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The Promoter reserves the right to disqualify all entries from any entrant who tampers with, or benefits from tampering with, the entry process or the Promotion. Entrants can enter the Promotion up to the Maximum Number of Entries. Entries must be submitted separately and each entry must individually meet the Entry Requirements and be subject to the Entry Restrictions. Automatically- or computer-generated entries will not be accepted.
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The Promoter may, in its sole discretion, declare any or all entries made by an entrant invalid, and/or prohibit further participation by an entrant in this Promotion or a prize event/activity if the entrant:
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disrupts, annoys, abuses, threatens, harasses or attempts to do any of these things to the Promoter, another entrant or potential entrant of, or anyone else associated with, this Promotion; or
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engages in conduct in relation to this Promotion which is misleading, deceptive, fraudulent or damaging to the Promoter’s goodwill or reputation.
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This Promotion, or any aspect of it, may be changed or withdrawn by the Promotor at any time without prior notification. In the event of any dispute, the Promotor will be the sole arbitrator and its decision will be final (subject to any laws that may apply).
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The Promoter and its agencies and representatives associated with this Promotion will not be liable for any loss (including but not limited to indirect or consequential loss), damage or personal injury which is suffered or sustained (including without limitation to that caused by any person’s negligence) relating to this Promotion or the awarding or taking of the prizes except for any liability which cannot be excluded by law (in which case liability is limited to the minimum amount allowable by law).
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The Promoter may use any personal information entrants provide in connection with this Promotion for the purpose of the Promotion, and also in advertisements, publications, media statements and other promotional material associated with the Promotion. The Promoter may disclose the information for those purposes to its related bodies corporate and contractors. If entrants do not provide the information requested, they will not be able to enter the Promotion. The Promoter is bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). If entrants have any concerns or queries about the way their personal information is managed by the Promoter, they should contact the Promoter by emailing hello@kokoblack.com. A copy of the Promoter’s privacy policy can be viewed at www.kokoblack.com/pages/privacy-policy. The privacy policy contains information about how entrants can gain access to or seek correction of personal information that the Promoter holds about them. It also contains information about how entrants can make a privacy complaint and how the Promoter will deal with it.
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By entering the Promotion, the Entrant consents to receipt of information (including via post, phone, email and SMS) regarding the Promotion and other emails or communications which inform the Entrant of the Promoter’s other publications, products, services and events and to promote third party goods and services the Entrant may be interested in. The Promoter may continue to provide the Entrant with this information for an indefinite period unless and until advised otherwise by the Entrant.
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These Terms and Conditions are governed by, and are to be construed in accordance with, the laws enforceable in Victoria, Australia. Each party submits to the exclusive jurisdiction of the courts exercising jurisdiction in Victoria, Australia and any court hearing appeals from those courts.
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Any provision in these Terms and Conditions which is invalid or unenforceable in any jurisdiction is to be read down for the purpose of that jurisdiction, if possible, so as to be valid and enforceable, and otherwise must be severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of these Terms and Conditions or affecting the validity or enforceability of that provision in any other jurisdiction.
30% Off Easter Collection
Offer valid instore and online from 9:00am AEDT on 13th April 2026 for a limited time only. Customers receive 30% off Easter products, automatically applied at checkout online or when purchased in store while stocks last. The offer is not transferable, cannot be exchanged for cash, and cannot be combined with any other discount. Koko Black reserves the right to amend, update, or withdraw the offer or its Terms & Conditions at its discretion and without prior notice.
15% Off Easter Collection
Offer valid instore from 9:00am AEDT on 26th March 2026 and online from 5.00pm AEDT on 2nd April 2026 for a limited time only. Customers receive 15% off Easter products, automatically applied at checkout online or when purchased in store while stocks last. The offer is not transferable, cannot be exchanged for cash, and cannot be combined with any other discount. Koko Black reserves the right to amend, update, or withdraw the offer or its Terms & Conditions at its discretion and without prior notice.
30% Off Belgian Truffle Collection
Offer valid online from 1:30pm AEDT on 30th March 2026 while stocks last. Customers receive 30% off Belgian Tuffle collection, automatically applied at checkout online. The offer is not transferable and cannot be exchanged for cash. Koko Black reserves the right to amend, update, or withdraw the offer or its Terms & Conditions at its discretion and without prior notice.
15% Off Easter Collection
Offer valid online from 9:00am AEDT on 24th March 2026 and instore from 9:00am AEDT on 26th March 2026 to 11.59pm AEDT on 29th March 2026. Customers receive 15% off Easter products, automatically applied at checkout online or when purchased in store while stocks last. The offer is not transferable, cannot be exchanged for cash, and cannot be combined with any other discount. Koko Black reserves the right to amend, update, or withdraw the offer or its Terms & Conditions at its discretion and without prior notice.
Koko Black “Win Your Order Back" In Store Competition Terms and Conditions
Please select your store below to see the relevant terms & conditions:
Winners 23/3: Lin Lin, Teresa Lau Andzrej Gwizdalski, Judy Garnsworthy, Michelle Sproats, Linda Taranto, Natalie Hartley, Anita Childs, Neralie Bednarczuk, Tahnee Addley, Caroline Hennessy
Winners 24/3: Meaghan Tanner, Andreana Dorante, Nicholas Young, Danielle Kelly, Susanna Magee, Xizhe Fang, Kareen Lau, Molleen Chand, Tara Degasperis, Georgia Benson, Sabriina Ligeros, Leo Sutedja, Alex Mckenzie, Kathy Morris, Carson Zhu, Sarah Zhang
Winners 25/3: Darren McSweeney, Leisl Jenke, Yong Liu, Moritz von Sanden, Ku Gounder, Lisa Mielke, Vi Tran, Kevin O'Brien, Liz Troiani, Baek Sun Kim, David Doyle, Cyrus Cheung, Jimmy Fallstrom, Chun Tung, Hope Elizabeth Dryden
Winners 26/3: Meliesse Agapitos, Minh Do, Christine Newman, Cheong meng Ng, Cassie Hobbs, Sophie Biviano, Bev Breakwell, Rachel Di Girolami, Steph Liberman, Alice Bradbury, May Zhou, Andrew Robinson, Carilon Maddock, Samantha Reynolds, John Crothers, Kyla Miller, Theonie Trianta
Winners 27/3: Nidhi Derrick, Linda Coyne, Kay Puy, Clare Paull, Ngawai Taiapa, Fiona Murray, Victoria Middleton, Norma Inglis, Susan Azzopardi, Jenny Huynh, David Lam, Nigel Goh, Carolyn Douglas, Marie Allwood, Monique Bartley, Debbie Schlitz, Mikhaila Mackay, Nathan Robson
Winners 28/3: Ian Crick, Haoling Wang, Angelina Salamone, Emily Porter, Christopher Malins, Alexis Arvanitis, Dean Wiegman, Athuai Mou, Sharron Gregory, Camilla Wood, Afrodite Velissariou, Maud Clark, Tracey Sloan, Sarah Armstrong, Zoe De Blasio, Christine Southcombe
Winners 29/3: Row Lalji, Debra Pui, Lizzie Macneill, Rowena Foong, Paula Preece, Lynda Clarke, Mimi Lizzi, Alex Fraser, Maddison Langham, Kuijiao Li, Emma Gatehouse, Margherita Luca, Emily Telfer, Petsuda Ueasoonthornchaikul, Shaon Allen, Yen-Lyn Toh, Alexandra Baer
- Brisbane Arcade
- Chadstone
- Chadstone Market Pavilion
- Claremont
- Como
- Crown Melbourne
- Doncaster
- Flinders Lane
- Highpoint
- Karrinyup
- Melbourne Central
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QVB
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QVB Lower Ground
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Royal Arcade
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Rundle Mall
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Strand Arcade
- Sydney Airport
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The Glen
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Town Hall
- Westfield Sydney
Koko Black “Win your Order Back” – Online Competition Terms and Conditions
Schedule to Terms and Conditions
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Promotion Name |
Win Your Order Back |
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Promoter |
Koko Black Australia Pty Ltd (ABN 77 610 100 546) of 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Jurisdiction |
Australia wide |
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Entry Procedure |
To enter, entrants must, during the Promotion Period:
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Promotion Period |
The Promotion opens at 12:01am (AEDT) on 23 March 2026 and closes at 11:59pm (AEDT) on 29 March 2026. No entries will be accepted after this time. |
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Entry Restrictions |
To be eligible entrants must during the Promotion Period:
Ineligible products exclude Gift Vouchers, Alcohol Products, Candles, iL Migliore or Friends of Koko, Lounge & Beverage items. Transactions using Afterpay are excluded from the Promotion. |
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Maximum Number of Entries |
Entrants may enter multiple times so long as each entry is a unique transaction. |
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Daily Prize Draws |
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Prize Details
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There will be 7 winners (1 winner daily) who will receive a full refund of their winning order value up to a maximum of $700.
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Total Prize Pool |
Total prize value up to a maximum value of $4,900. |
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Notification of Winner(s) |
The winner will be notified by email within 24 hours of the Draw Date. Koko Black is not required to make any other attempt to notify the Winner(s). |
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Publication Details |
Winner’s name will be published on the Koko Black website within 24 hours of the Draw Date. |
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Prize Claim Date |
All Prizes must be claimed by 29 June 2026. |
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Unclaimed Prize Arrangements |
If the Prize is not claimed by the Prize Claim Date or is deemed invalid in accordance with the Conditions of Entry, a further draw will take place 1 day following the Prize Claim Date. |
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Date & time: 12:00 pm AEST 30 June 2026 |
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Location: Koko Black, 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Notification and Publication Date: Redraw winner will be notified email only. Koko Black is not required to make any other attempt to notify the winner. If the Prize remains unclaimed after this further draw, Koko Black reserves the right to withdraw the Prize or redraw the Prize as it sees fit, subject to applicable laws. |
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Additional Terms – Prizes |
Prize delivery: The Promoter will arrange for a refund of the winning order through the Shopify portal to be refunded back to the original payment method of purchase. |
BUNDLE OFFER: BUY 4 EASTER POPS FOR $16
Offer applies to Koko Black Easter pop varieties only. Customers must purchase four eligible Easter pop products in a single transaction to receive the promotional price, with the discount automatically applied at checkout. This offer is not valid in conjunction with any other offer, discount or promotion. Valid from 12:30pm AEDT 20 March 2026 while stocks last. The offer is not transferable, cannot be exchanged for cash, and cannot be combined with any other promotion or discount. Koko Black reserves the right to amend, update, or withdraw the offer or its Terms & Conditions at its discretion and without prior notice.
BUNDLE OFFER: BUY 2 MIXED HOP & SEEK HUNTING EGGS FOR $55
Offer applies to Koko Black Mixed Hop & Seek Hunting Egg varieties only. Customers must purchase two eligible Hop & Seek Hunting Egg products in a single transaction to receive the promotional price, with the discount automatically applied at checkout. This offer is not valid in conjunction with any other offer, discount or promotion. Valid from 1:30pm AEDT 19 March 2026 while stocks last. The offer is not transferable, cannot be exchanged for cash, and cannot be combined with any other promotion or discount. Koko Black reserves the right to amend, update, or withdraw the offer or its Terms & Conditions at its discretion and without prior notice.
BUNDLE OFFER: BUY 2 SMALL OR MEDIUM HOP & SEEK HUNTING EGGS FOR $35
Offer applies to Koko Black Small and Medium Hop & Seek Hunting Egg varieties only. Customers must purchase two eligible Hop & Seek Hunting Egg products in a single transaction to receive the promotional price, with the discount automatically applied at checkout. This offer is not valid in conjunction with any other offer, discount or promotion. Valid from 1:30pm AEDT 19 March 2026 while stocks last. The offer is not transferable, cannot be exchanged for cash, and cannot be combined with any other promotion or discount. Koko Black reserves the right to amend, update, or withdraw the offer or its Terms & Conditions at its discretion and without prior notice.
6PC PRALINE GIFT BOX GIFT WITH PURCHASE
Online Exclusive gift with purchase available from 9:00am AEDT Tuesday 17th March until stock runs out. Customers will receive 1 x 6 Piece Praline Gift Box valued at $26.90 when they spend $160 or more on Easter products in a single transaction. Offer excludes Easter personalised sleeves. The gift will be automatically added to their cart. The offer cannot be used in conjunction with any other offer. Offer is one gift per order only, and is not transferable or refundable in cash, and cannot be applied retroactively. Koko Black reserves the right to change or adjust the Terms & Conditions of this offer at any time.
LITTLE PRALINE EGGS GIFT WITH PURCHASE
Online Exclusive gift with purchase available from 9:00am AEDT Friday 13th March until stock runs out. Customers will receive 1 x Little Praline Eggs valued at $24.90 when they spend $160 or more in a single transaction. The gift will be automatically added to their cart. The offer cannot be used in conjunction with any other offer. Offer is one gift per order only, and is not transferable or refundable in cash, and cannot be applied retroactively. Koko Black reserves the right to change or adjust the Terms & Conditions of this offer at any time.
SPEND & GET PROMOTION
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Koko Black Australia Pty Ltd ACN 610 100 546 (Koko Black) is conducting a “Spend and Get” gift voucher promotion from 5 March 2026 to 9 March 2026 (Promotion Period) on these terms and conditions (Promotion Conditions), whereby Eligible Customers who spend over certain threshold amounts on Eligible Products in an Eligible Transaction will receive one (1) Gift Voucher from Koko Black that can be applied by the Eligible Customer to discount a Future Transaction (Promotion). For the purposes of this Promotion: (a) Eligible Customer means any retail customer who is also a Koko Black Member, or who becomes a Koko Black Member on or about the time of the Eligible Transaction; (b) Eligible Product means any Koko Black chocolate products, including the Koko Black Easter range; (c) Eligible Transaction means any single transaction, either online at kokoblack.com or in-person at any Koko Black store (excluding David Jones stores), in which Eligible Products are purchased by the Eligible Customer; (d) Excluded Products means gift cards, gift vouchers, Build Your Own Hamper(s) products, Build Your Own Praline(s) products, alcoholic products, personalized products, Hunter Candle products, and Miglore biscuit products; (e) Future Transaction means any single transaction, either online at kokoblack.com or in-person at any Koko Black store (excluding David Jones stores), for any Koko Black products except the Excluded Products, provided that the total value of the transaction is $50 or more; (f) Gift Voucher means an e-gift voucher (for in-store Eligible Transactions) that can be used in-store or online Future Transactions, or an online discount code (for online Eligible Transactions) that can be used only in online Future Transactions , valued at: i. $10 if the Eligible Customer spends at least $75 on Eligible Products in the Eligible Transaction; ii. $20 if the Eligible Customer spends at least $120 on Eligible Products in the Eligible Transaction; iii. $30 if the Eligible Customer spends at least $150 on Eligible Products in the Eligible Transaction; or iv. $50 if the Eligible Customer spends at least $200 on Eligible Products in the Eligible Transaction; (g) Koko Black Member means a person who has registered a Koko Black membership or account in their own name. The applicable Gift Voucher will be issued by Koko Black within 48 hours of completion of an Eligible Transaction. Eligible Customers will receive only one (1) Gift Voucher per Eligible Transaction. In order to receive any Gift Voucher for an Eligible Transaction, Eligible Customers must: (a) for online Eligible Transactions—be logged into their Koko Black account; or (b) for in-store Eligible Transactions—present proof that they are a Koko Black Member to Koko Black staff at the time of purchase. Gift Vouchers are valid for eight (8) weeks from the date they are issued by Koko Black (Validity Period), after which time they will automatically expire and will no longer be valid or usable. No refunds, extensions or replacements will be issued for unused or expired Gift Vouchers. Gift Vouchers are not transferable and cannot be redeemed for cash. Gift Vouchers may be used in Future Transactions in conjunction with any other Koko Black discounts or offers. Online Discount Codes may be used in Future Transactions not in conjunction with any other Koko Black discounts or offers. To redeem a Gift Voucher in an in-store Future Transaction, the Eligible Customer must present the Gift Voucher to a Koko Black staff member at the time of purchase. To redeem a Gift Voucher in an online Future Transaction, the Eligible Customer must enter the unique discount code specified in the Gift Voucher at checkout. This Promotion is for a limited time only. Koko Black reserves the right to withdraw or change this Promotion or the Promotion Conditions at any time, save that Gift Vouchers issued prior to any such change will remain valid for the Validity Period. |
BUNDLE OFFER: BUY 2 200G ALL ROUNDS FOR $40
Offer applies to selected 200g Koko Black All Round varieties only. Customers must purchase two eligible 200g All Rounds in a single transaction to receive the promotional price, with the discount automatically applied at checkout. This offer is not valid in conjunction with any other offer, discount or promotion. Valid from 9:00am AEDT 23 February 2026 while stocks last. The offer is not transferable, cannot be exchanged for cash, and cannot be combined with any other promotion or discount. Koko Black reserves the right to amend, update, or withdraw the offer or its Terms & Conditions at its discretion and without prior notice.
Koko Black “All Your Eggs in One Basket” – In Store Competition Terms and Conditions
Winners: Brisbane Arcade: Sinead Chadstone: Sarah Chadstone Market Pavilion: Scarlett Claremont: Sherry Como: May Crown Melbourne: Ellen David Jones Sydney: Clair Doncaster: Jenny Flinders Lane: Brigitte Highpoint: Ana Karrinyup: Hannah Melbourne Central: Anne-lise QVB: Thomas QVB Lower Ground: Alice Royal Arcade: Anda Rundle Mall: Tara Strand Arcade: Pathum Sydney Airport: Carla The Glen: Yatian Town Hall: Amy Westfield Sydney: Linda
Please select your store below to see the relevant terms & conditions:
- Brisbane Arcade
- Chadstone
- Chadstone Market Pavilion
- Claremont
- Como
- Crown Melbourne
- David Jones Sydney
- Doncaster
- Flinders Lane
- Highpoint
- Karrinyup
- Melbourne Central
- QVB
- QVB Lower Ground
- Royal Arcade
- Rundle Mall
- Strand Arcade
- Sydney Airport
- The Glen
- Town Hall
- Westfield Sydney
Koko Black “All Your Eggs in One Basket” – Online Competition Terms and Conditions
Winner: Sarah Lance
Schedule to Terms and Conditions
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Promotion Name |
All Your Eggs in One Basket |
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Promoter |
Koko Black Australia Pty Ltd (ABN 77 610 100 546) of 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Jurisdiction |
Australia wide |
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Entry Procedure |
To enter, entrants must, during the Promotion Period:
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Promotion Period |
The Promotion opens at 12:01am (AEDT) on 23 February 2026 and closes at 11:59pm (AEDT) on 22 March 2026. No entries will be accepted after this time. |
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Entry Restrictions |
To be eligible entrants must during the Promotion Period:
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Maximum Number of Entries |
Entrants may enter once only. |
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Prize Details
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There will be 1 winner who will receive an “all Your Eggs in One Basket” prize pack which includes:
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Total Prize Pool |
Total prize value of $503.15 (incl. GST). |
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Draw Details
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Draw Date: 23 March 2026 |
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Time: 10:00am (AEDT). |
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Location: 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Draw Method: Winners selected based on random selection |
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Prize Restrictions (if any) |
Not applicable. |
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Notification of Winner(s) |
The winner will be notified by email within 24 hours of the Draw Date. Koko Black is not required to make any other attempt to notify the Winner(s). |
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Publication Details |
Winner’s name will be published on the Koko Black website within 24 hours of the Draw Date. |
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Prize Claim Date |
Prizes must be claimed by 1 April 2026 |
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Unclaimed Prize Arrangements |
If the Prize is not claimed by the Prize Claim Date or is deemed invalid in accordance with the Conditions of Entry, the Prize is forfeited and a further draw shall take place. |
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Date: 2 April 2026 |
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Time: 10:00am (AEST). |
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Location: Koko Black, 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Notification and Publication Date: Redraw winner will be notified email only. Koko Black is not required to make any other attempt to notify the winner. If the Prize remains unclaimed after this further draw, Koko Black reserves the right to withdraw the Prize or redraw the Prize as it sees fit, subject to applicable laws. |
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Additional Terms – Prizes |
Prize delivery & condition: The Promoter will arrange for delivery of the Prize to the Winner’s nominated address on or around 1 April 2026 (subject to availability). The Promoter is not liable for any product(s) that has been lost, stolen, damaged or tampered with in any way once awarded. |
Terms and Conditions
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Instructions and information on how to enter form part of these Terms and Conditions. Participation in this Promotion constitutes acceptance of these Terms and Conditions (and Schedule).
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Any capitalised terms used in these Terms and Conditions have the meaning given in the Schedule, unless stated otherwise.
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Directors, management, employees and contractors of the Promoter and those of any agencies, retailers and suppliers associated with this Promotion and the immediate family members of these people are ineligible to enter. “Immediate family member” means spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent), whether or not they live in the same household as the director, manger, employee, officer or contractor.
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The Promotion will be conducted during the Promotion Period.
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Eligibility to enter the Promotion is subject to the Entry Restrictions.
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To enter the Promotion, entrants must complete the Entry Procedure and comply with all other applicable requirements during the Promotion Period. Entries must be submitted in accordance with the Entry Procedure and will not be accepted in any other form. No responsibility is accepted by the Promoter for late, lost, misdirected, ineligible or illegible/inaudible entries (including lost, stolen, forged, defaced or damaged proof of entry). The Promoter and/or its representatives may conduct security and/or verification checks in their absolute discretion to determine the bona fides of an entrant’s eligibility to enter the Promotion. Ineligible entries will be deemed to be invalid.
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Where an entry is deemed invalid (at the Promoter’s absolute discretion) prior to the Prize Claim Date, the Promoter may determine a new winner in accordance with the Unclaimed Prize Arrangements.
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The Promoter’s decisions in connection with the Promotion are final and no correspondence will be entered into.
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All entries and the content contained in those entries become the property of the Promoter. Once submitted, no changes to or withdrawal of an entry will be permitted. Entries will not be returned by the Promoter.
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Entries must be received by the Promoter and will be deemed to have been received at the time of receipt by the Promoter. Online, SMS and other electronic entries are deemed to have been received at the time of receipt into the Promotion database and not at the time of transmission by the entrant.
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Any costs associated with entering this Promotion are the responsibility of the entrant.
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Nothing in these Terms and Conditions limits, excludes, modifies or purports to limit, exclude or modify the statutory consumer guarantees or implied warranties as provided under any applicable consumer protection laws.
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All valid entries will be judged by the judge(s) based upon creativity, literary merit and originality. This is a game of skill and chance plays no part in determining the winner. The Prize(s) will be awarded according to the Prize Details.
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Winners will be notified in accordance with the Notification of Winners and Publication Details. Winners’ names and State/Territory of residence will be published as specified in the Schedule. The Promoter and the companies and agencies associated with this Promotion may also publish the name and State/Territory of the winners on their website(s).
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The Prize(s) is/are specified in the Prize Details. The Prize(s) is/are subject to any restrictions specified in the Schedule. The Total Prize Pool is specified in the Schedule.
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If the Prize winner, or recipient or participant in a challenge or activity in connection with this Promotion is younger than 18 years of age, a parent or legal guardian of that person must be present for the duration of that event, as one of the participants.
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The entrant acknowledges that there may be inherent risks involved in entering this Promotion or taking or participating in the Prize(s). Any entrant, prize winner and/or participants in a Promotion event may be required to sign an acknowledgement of risk and waiver of liability for participation in the Promotion or a prize event and to expressly acknowledge that entry into this Promotion or participation in a Promotion event or Prize may be inherently dangerous, and that if they choose to participate they will do so at their own risk. In particular, a reasonable level of health and fitness may be required. The Promoter reserves the right to preclude participation of anyone refusing to sign the acknowledgement/waiver or any person who is suffering from asthma, epilepsy, significant back or neck problems, physical or mental disabilities, or is pregnant or in the Promoter’s sole discretion is not able to participate in any of the experiences for their own or anyone’s safety.
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The Promoter will not be liable for any loss (including but not limited to indirect or consequential loss), damage or personal injury which is suffered or sustained (including without limitation to that caused by any person’s negligence) relating to this Promotion or the awarding or taking of the Prize(s) except for any liability which cannot be excluded by law (in which case liability is limited to the minimum amount allowable by law).
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The Prizes and/or parts of the Prize(s) is/are not transferable, refundable or exchangeable and cannot be taken as cash (unless the Prize is cash). If a Prize, or an element of a Prize, is unavailable for any reason, the Promoter reserves the right to substitute another prize of equal or greater value for that prize, or element of it, subject to the approval of any relevant authority. The Promoter and its representatives will not be liable for any damage to or delay in transit of prizes. The Prize must be taken as stated and no compensation will be paid if the winner is unable to accept the Prize.
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The Prize is subject to the terms and conditions of any third party service providers and the Prize Provider and the Promotor will have no liability in relation to any element of the Prize provided by a third party provider.
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The Promoter accepts no responsibility for any tax implications that may arise from winning of the prizes. Independent financial advice should be sought.
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The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, communication network, computer equipment, software, technical problems or traffic congestion on the Internet or at any web site, or any combination thereof, including any error, omission, alteration, tampering, deletion, theft destruction, transmission interruption, communications failure or otherwise, any injury or damage to entries or to participants’ or any other person's computer related to or resulting from participation in or downloading any materials in this Promotion. If the Promotion is not capable of being conducted due to circumstances beyond the Promoter’s control, including due to any technical or communications problems, the Promoter reserves the right to amend, suspend or cancel the Promotion subject to approval from any relevant authority.
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The Promoter reserves the right to disqualify all entries from any entrant who tampers with, or benefits from tampering with, the entry process or the Promotion. Entrants can enter the Promotion up to the Maximum Number of Entries. Entries must be submitted separately and each entry must individually meet the Entry Requirements and be subject to the Entry Restrictions. Automatically- or computer-generated entries will not be accepted.
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The Promoter may, in its sole discretion, declare any or all entries made by an entrant invalid, and/or prohibit further participation by an entrant in this Promotion or a prize event/activity if the entrant:
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disrupts, annoys, abuses, threatens, harasses or attempts to do any of these things to the Promoter, another entrant or potential entrant of, or anyone else associated with, this Promotion; or
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engages in conduct in relation to this Promotion which is misleading, deceptive, fraudulent or damaging to the Promoter’s goodwill or reputation.
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This Promotion, or any aspect of it, may be changed or withdrawn by the Promotor at any time without prior notification. In the event of any dispute, the Promotor will be the sole arbitrator and its decision will be final (subject to any laws that may apply).
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The Promoter and its agencies and representatives associated with this Promotion will not be liable for any loss (including but not limited to indirect or consequential loss), damage or personal injury which is suffered or sustained (including without limitation to that caused by any person’s negligence) relating to this Promotion or the awarding or taking of the prizes except for any liability which cannot be excluded by law (in which case liability is limited to the minimum amount allowable by law).
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The Promoter may use any personal information entrants provide in connection with this Promotion for the purpose of the Promotion, and also in advertisements, publications, media statements and other promotional material associated with the Promotion. The Promoter may disclose the information for those purposes to its related bodies corporate and contractors. If entrants do not provide the information requested, they will not be able to enter the Promotion. The Promoter is bound by the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). If entrants have any concerns or queries about the way their personal information is managed by the Promoter, they should contact the Promoter by emailing hello@kokoblack.com. A copy of the Promoter’s privacy policy can be viewed at www.kokoblack.com/pages/privacy-policy. The privacy policy contains information about how entrants can gain access to or seek correction of personal information that the Promoter holds about them. It also contains information about how entrants can make a privacy complaint and how the Promoter will deal with it.
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By entering the Promotion, the Entrant consents to receipt of information (including via post, phone, email and SMS) regarding the Promotion and other emails or communications which inform the Entrant of the Promoter’s other publications, products, services and events and to promote third party goods and services the Entrant may be interested in. The Promoter may continue to provide the Entrant with this information for an indefinite period unless and until advised otherwise by the Entrant.
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These Terms and Conditions are governed by, and are to be construed in accordance with, the laws enforceable in Victoria, Australia. Each party submits to the exclusive jurisdiction of the courts exercising jurisdiction in Victoria, Australia and any court hearing appeals from those courts.
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Any provision in these Terms and Conditions which is invalid or unenforceable in any jurisdiction is to be read down for the purpose of that jurisdiction, if possible, so as to be valid and enforceable, and otherwise must be severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of these Terms and Conditions or affecting the validity or enforceability of that provision in any other jurisdiction.
Flinders Lane Free Takeaway Drink Reopening Offer
This offer is valid exclusively at Koko Black Flinders Lane on 23 February 2026. The offer is limited to the first 50. Eligible customers will receive one (1) complimentary small takeaway drink from the standard drinks menu and must be present to redeeem.
Member's Exclusive 10% Off Easter Collection
Offer valid instore and online from 8:00am AEST on 19th February 2026 to 11.59pm AEST on 20th February 2026 . Members receive 10% off Easter products, automatically applied at checkout when logged in with a cart value of $75 or proof of membership at checkout with spend over $75. The offer cannot be used in conjunction with any other offer. Offer is one gift per order only, and is not transferable or refundable in cash, and cannot be applied retroactively. Koko Black reserves the right to change or adjust the Terms & Conditions of this offer at any time.
Free Praline Offer - Koko Black Como, Rundle Mall, Town Hall
Offer provides customers with one free praline with any beverage purchased between 7:00am and 8:30am from Monday 16 February to Sunday 22 February 2026. This offer is available only at Koko Black Como, Rundle Mall and Town Hall Kiosk locations and is subject to availability. Praline selection may vary by store, and the offer cannot be used in conjunction with any other promotion, discount, or reward.
8 Piece Truffle Gift Box Gift With Purchase
Online Exclusive gift with purchase available from 11:00am AEST Wednesday 11th February until stock runs out. Customers must subscribe to Koko Black via the website pop up, add the gift to their cart and add the provided discount code to redeem. A minimum spend of $50 applies. The gift with purchase for customers is 8 Piece Truffle Collection Gift Box. The offer cannot be used in conjunction with any other offer. Offer is one gift per order only, and is not transferable or refundable in cash, and cannot be applied retroactively. Koko Black reserves the right to change or adjust the Terms & Conditions of this offer at any time.
10% off Crown Guests Offer
The Crown Melbourne Guest Offer (“Offer”) provides eligible Crown Melbourne hotel guests with 10% off their instore purchase at Koko Black Crown Melbourne. To qualify, guests must scan the in room QR code and subscribe, after which they will receive an offer email containing their discount, valid for five days from the time of signing up. To redeem, guests must present both their offer email and proof of hotel reservation, such as a booking confirmation, which must be sighted by the store team. The offer is single use only and cannot be redeemed online, combined with other discounts, or applied outside Koko Black Crown Melbourne. Exclusions apply, including Friends of Koko, the Hunter Candle, and any additional product exclusions designated by Koko Black. The offer is not redeemable for cash, and Koko Black reserves the right to change, amend, or refuse the offer at any time.
Koko Black Lunar New Year 2026 Competition
Winner: Mei Yen Tan
Schedule to Terms and Conditions
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Promotion Name |
Koko Black Lunar New Year 2026 Competition |
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Promoter |
Koko Black Australia Pty Ltd (ABN 77 610 100 546) of 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Jurisdiction |
Australia wide |
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Entry Procedure |
To enter, entrants must, during the Promotion Period:
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Promotion Period |
The Promotion opens at 12:00am AEDT on 20 January 2026 and closes at 11:59pm AEDT on 12 February 2026. No entries will be accepted outside this time. |
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Entry Restrictions |
To be eligible entrants must during the Promotion Period: 1. be 18 years or over; 2. reside in an Australian State/Territory; 3. correctly follow the Entry Procedure; 4. accept these Terms & Conditions. |
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Maximum Number of Entries |
One (1) entry per person. |
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Prize Details |
There will be one (1) winner who will receive the entire Lunar New Year 2026 Collection, including:
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Total Prize Pool |
Total prize value: $313.70 AUD (incl. GST). |
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Draw Details |
Draw Date: 13 February 2026. |
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Time: 10:00am (AEDT). |
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Location: 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Draw Method: Winners selected based on merit |
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Prize Restrictions (if any) |
Not applicable. |
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Notification of Winner(s) |
The winner will be notified by email within 24 hours of the Draw Date. Koko Black is not required to make any other attempt to notify the Winner(s). |
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Publication Details |
Winner’s name will be published on the Koko Black website within 24 hours of the Draw Date. |
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Prize Claim Date |
Prizes must be claimed by 14 July 2026. |
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Unclaimed Prize Arrangements |
If the Prize is not claimed by the Prize Claim Date or is deemed invalid in accordance with the Conditions of Entry, the Prize is forfeited and a further draw shall take place. |
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Date: 15 June 2026. |
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Time: 10:00am (AEST). |
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Location: Koko Black, 111 – 117 Bamfield Road, Heidelberg West, VIC 3081, Australia. |
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Notification and Publication Date: Redraw winner will be notified around 9:00AM (AEDT) on 15 June 2026 via email only. Koko Black is not required to make any other attempt to notify the winner. If the Prize remains unclaimed after this further draw, Koko Black reserves the right to withdraw the Prize or redraw the Prize as it sees fit, subject to applicable laws. |
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Additional Terms – Prizes |
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Hóngbāo Red Envelope Gift With Purchase
Gift with purchase available from 9:00am AEST Friday 16 January until 9:00am AEST Monday 16 February or stock runs out. Customers must purchase a Lunar New Year product to receive the gift. The gift with purchase for customers is 1 x Hóngbāo Red Envelope. The offer cannot be used in conjunction with any other offer. Offer is one gift per order only, and is not transferable or refundable in cash, and cannot be applied retroactively. Koko Black reserves the right to change or adjust the Terms & Conditions of this offer at any time.
FREE 6PC GIFT WITH ANY 25PC OR LARGER GIFT BOX PURCHASE
Gift with purchase available in-store at Koko Black stores and online from 9:00am AEST, 6 January 2026, while stocks last. Koko Black reserves the right to end or refuse this offer at any time without notice. Receive 1 x 6-piece Chocolatiers Collection gift box valued at $26.90 when you purchase any 25-piece or larger gift box from Koko Black’s Chocolatiers Collection. For online orders, the 6-piece gift will be automatically added to your cart as “6-Piece Chocolatiers”. Flavours are not selectable. Offer not valid for online "Build Your Own" products. Not to be used in conjunction with any other offer. Limited to one redemption per customer. Offer is not transferable, refundable in cash, or replaceable if lost, and cannot be applied retroactively
