Terms and Conditions

    Black Friday Promotion

    Online: Spend and Save offer available online from 07:30am AEST Friday 26 November 2021 until 11:59pm AEST Sunday 28 November 2021.

    Customers must spend $120 or more in a single transaction to qualify for the $20 discount.
    Customers must spend $150 or more in a single transaction to qualify for the $30 discount.
    Customers must spend $200 or more in a single transaction to qualify for the $50 discount.

    Excludes gift vouchers. Discount will be automatically applied at checkout. Not to be used in conjunction with any other offer. Offer is not transferable, refundable in cash or replaceable if lost. Orders made outside the offer online period are not eligible for the offer. Due to the high volume of orders, orders cannot be changed once placed. Due to the high volume of demand, Koko Black cannot guarantee the availability of stock during the offer period.

     

    In Store: Spend and Save offer available in store from 08:00am AEST Friday 26 November 2021 until 11:59pm AEST Monday 29 November 2021.

    Customers must spend $100 or more in a single transaction and sign up to the Koko Black database to qualify for the $10 discount.
    Customers must spend $150 or more in a single transaction and sign up to the Koko Black database to qualify for the $30 discount.
    Customers must spend $200 or more in a single transaction and sign up to the Koko Black database to qualify for the $50 discount.

    Offer is not available at Koko Black David Jones concessions stores; Canberra Centre - David Jones and Sydney City - David Jones.
    Excludes Koko Black Lounge and Bar products. Excludes gift vouchers. Discount will be automatically applied at checkout. Not to be used in conjunction with any other offer. Offer is not transferable, refundable in cash or replaceable if lost. Orders made outside the offer online period are not eligible for the offer. Due to the high volume of demand, Koko Black cannot guarantee the availability of stock during the offer period.

    Win the Christmas Range Promotion

    View full terms and conditions here.

    Win a Naturally Better Gift Pack Promotion

    View full terms and conditions here.

    Gift Voucher Terms & Conditions

    This prepaid card is redeemable for product at any Koko Black store in Australia or on the Koko Black website. Gift vouchers cannot be used as payment for corporate or wholesale orders through the Koko Black sales team. Cards are not refundable or redeemable for cash. It cannot be replaced if lost, stolen or damaged. This card will expire 3 years from the date of issue. Check your gift card balance or expiry on your next visit to Koko Black or via our website. Minimum purchase $20.

    Website General Terms & Conditions

    Last modified: 17 March 2017

    These terms and conditions (Terms) govern your use of this website www.kokoblack.com (Site) and any other website or application made available by Koko Black Australia Pty Ltd ACN 610 100 546. (“Koko Black”, “we”, “our” or “us”).

    Our Privacy Policy and any additional terms we incorporate by reference in these Terms (including the Online Ordering Terms and any Promotion Terms) form part of these Terms.

    These Terms apply to any person who accesses this Site for any purpose. By continuing to access our Site, you agree to be bound by these Terms. If you do not agree with these Terms, or any subsequent changes, you must stop using the Site.

    Purpose of the Site

    We make this available to allow you to browse and view details of the products and services offered by Koko Black and its network of stores. On the Site, we may also allow you to interact with us via social media channels, submit online retail orders through our online ordering platform (see clause 3) or enter promotions (see clause 4).

    Use of our Site

    You’re permitted to use our Site for your own personal and non-commercial use and not to misuse it. The copyright and other intellectual property rights published on our Site are owned by us. These works are protected by copyright laws and all rights are reserved. Our Site may not be used, reproduced or stored on any other website or included in any public or private electronic retrieval system or service, without our express written permission. You must not perform any act which may jeopardise or interfere with the functionality or the operation of any part of the Site.

    Cost of Charges

    You assume full responsibility for any associated costs or charges that you incur as a result of using our Site. Online Ordering Platform If you wish to use our online ordering platform, you will be bound by the Online Ordering Terms, which are incorporated by reference into these Terms.